Our Commitment to Accessibility
PosterGen is committed to ensuring that our web application is accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards to provide an inclusive experience for everyone.
We believe that accessibility is not just a legal requirement but a fundamental aspect of creating products that serve our diverse user base effectively.
Current Accessibility Features
Keyboard Navigation
- All interactive elements are accessible via keyboard navigation
- Tab order follows logical flow throughout the application
- Keyboard shortcuts are available for common actions
- Focus indicators are clearly visible on all focusable elements
Visual Accessibility
- High contrast color schemes meet WCAG AA standards
- Text size can be increased up to 200% without loss of functionality
- Alternative text provided for all images and graphics
- Color is not the only means of conveying information
- Clear visual hierarchy with appropriate heading structure
Screen Reader Support
- Semantic HTML elements provide proper structure
- ARIA labels and roles enhance screen reader compatibility
- Form elements are properly labeled and associated
- Status messages and alerts are announced to screen readers
- Complex widgets have appropriate ARIA descriptions
User Controls
- User-controlled timing for time-sensitive actions
- Pause, stop, and hide options for moving content
- Auto-refresh and auto-redirect can be disabled
- Form validation provides clear error messages
- Help text available for complex form fields
Supported Assistive Technologies
PosterGen has been tested and is compatible with the following assistive technologies:
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
- ORCA (Linux)
Browser Compatibility
- Chrome 90+ with accessibility features
- Firefox 88+ with accessibility tools
- Safari 14+ with VoiceOver
- Edge 90+ with Narrator
Input Methods
- Standard keyboard input
- Voice control software
- Switch navigation devices
- Eye tracking systems
- Touch and gesture controls
Accessibility Testing and Compliance
Testing Methods
We conduct regular accessibility testing using:
- Automated testing tools (axe-core, WAVE, Lighthouse)
- Manual testing with keyboard-only navigation
- Screen reader testing across multiple platforms
- User testing with people who have disabilities
- Color contrast analysis tools
Compliance Standards
PosterGen aims to meet or exceed:
- WCAG 2.1 Level AA guidelines
- Section 508 compliance (US)
- EN 301 549 standards (EU)
- Disability Discrimination Act requirements (UK)
Known Accessibility Issues
We are committed to transparency about areas where we are still working to improve. Currently known issues include:
- Some complex poster editing interactions may require additional keyboard shortcuts
- Color picker component may need enhanced screen reader descriptions
- Drag-and-drop poster customization has limited keyboard alternatives
- Some third-party integrations (TikTok profile fetching) may have accessibility gaps
We are actively working to address these issues and expect improvements in upcoming releases.
Requesting Accessibility Accommodations
If you encounter accessibility barriers while using PosterGen, we want to help. We offer several ways to request accommodations:
Alternative Formats
- Large print documentation
- Audio descriptions of visual content
- Plain text versions of form content
- Alternative file formats for downloads
Personal Assistance
- Phone support for complex tasks
- Email assistance with step-by-step instructions
- Screen sharing sessions for troubleshooting
- Custom poster creation assistance
Accessibility Features in Development
We are continuously working to enhance accessibility. Upcoming features include:
Enhanced Navigation
- Skip navigation links for main content areas
- Landmark navigation shortcuts
- Breadcrumb navigation for complex workflows
- Quick access toolbar for frequent actions
Visual Enhancements
- High contrast mode toggle
- Text size adjustment controls
- Reduced motion preferences
- Custom color themes for visual preferences
Audio and Interactive Features
- Audio cues for important actions
- Voice command integration
- Enhanced keyboard shortcuts
- Simplified interaction modes
Accessibility Training and Awareness
Our team is committed to accessibility best practices. We maintain ongoing training in:
- WCAG guidelines and implementation techniques
- Assistive technology usage and testing
- Inclusive design principles
- User experience research with disabled users
- Accessibility testing methodologies
Third-Party Accessibility
PosterGen integrates with third-party services and platforms. While we cannot control the accessibility of external services, we:
- Choose partners with strong accessibility commitments
- Provide alternative methods when third-party content is inaccessible
- Document known accessibility limitations of integrated services
- Offer assistance for accessing third-party features
Feedback and Contact Information
We value feedback about the accessibility of PosterGen. If you experience accessibility barriers, have suggestions for improvement, or need assistance, please contact us:
Accessibility Support Team
Email: accessibility@postergen.co.uk
Phone: 01257 781 033
Response Time: 2 business days for accessibility issues
Priority Support: Available for critical accessibility barriers
What to Include in Your Report
To help us address accessibility issues effectively, please include:
- Description of the accessibility barrier you encountered
- The specific page or feature where the issue occurred
- The assistive technology you were using (if applicable)
- Your browser and operating system information
- Steps to reproduce the issue
- Any error messages you received
Regular Review and Updates
This accessibility statement is reviewed and updated regularly to reflect our ongoing commitment to accessibility improvement. We:
- Review accessibility compliance quarterly
- Update this statement when new features are added
- Incorporate user feedback into accessibility planning
- Monitor changes in accessibility standards and guidelines
- Conduct annual third-party accessibility audits
Last Accessibility Review: December 29, 2025
Next Scheduled Review: March 29, 2026
Legal Information
This accessibility statement applies to the PosterGen web application operated by TekSpert LTD. We strive to meet applicable accessibility laws including:
- Equality Act 2010 (United Kingdom)
- European Accessibility Act (EU)
- Americans with Disabilities Act (ADA) when serving US users
- AODA (Accessibility for Ontarians with Disabilities Act) when serving Canadian users
If you believe any part of PosterGen violates accessibility laws or standards, please contact our accessibility team immediately so we can address the issue.
Commitment Statement: PosterGen is committed to providing an accessible platform for all users. We continuously work to improve accessibility and welcome feedback to help us better serve our diverse community.